CONTACT
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:
mail@hihaven.net
Hi Haven by Hee-Eun Kwon
Frankenallee 134, 60326 Frankfurt, Germany
PAYMENT
We accept various payment ways such as:
- MasterCard, Maestro, Visa, Visa Electron, JCB, AMEX, American Express, Diners, Discover, CartesBanclaires
- Paypal
- Apple Pay
- Klana
- Giropay
- Manual Payments
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Payment will be debited and cleared from your account upon dispatch or reservation of your order by Hi Haven.
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You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Hi Haven, we will not be liable for any delay or non-delivery.
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We will take all reasonable care, in so far it is in our power to do so, to keep the details of your order and payment secure, but we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.
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SHIPPING
Shipping cost is free worldwide. Shipping times vary by country. Non EU countries take 3-10 days. As soon as your order has been shipped, you will receive an automatic shipping confirmation via email, which also contains your tracking number. With this you can track your package at any time.